Pharmacy plays a pivotal role in
diabetes management as both
an access point for products
and in the delivery of a range of
diabetes services.

The Pharmacy Diabetes Portal supports pharmacy in the delivery of a comprehensive range of diabetes programs and services.

Diabetes is the fastest growing chronic condition in Australia

Over 1.3 million are living with diabetes

500,000 are undiagnosed

2 million are at risk of developing Type 2 Diabetes

People with diabetes see a pharmacist 7 x more than any other healthcare professional

Community pharmacy plays a pivotal role in diabetes management as an access point for diabetes products and is ideally positioned to deliver a range of diabetes services

Pharmacy Diabetes Services

The role of pharmacy acting as a community health hub to improve chronic disease managed is well recognised.

(McMillian et al, 2012).

Implementation of diabetes services can be challenging and research clearly highlights the common barriers to implementation.

Barriers to Pharmacy Services

  • Awareness amongst GP’s and allied health
  • Community awareness of pharmacy services
  • Pharmacist accessibility to resources
  • Coordination and linkages between interventions
  • Confidence and time availability
  • Unsustainable revenue

The Pharmacy Diabetes Platform offers pharmacy practical tools & programs which support pharmacies to build experience and confidence in the delivery of diabetes services.

How it works


Free registration @
Pharmacy Diabetes


Gain access to a range of diabetes programs, tools & resources


Choose from the
programs, tools & resources suitable to your pharmacy needs


Start delivering diabetes services when you and your team are confident.

Program Structure

Step by step online program that introduces practical guidance on how to start delivering diabetes services within existing workflows

Progress through each stage at a pace suitable to your individual pharmacy needs. With each stage you and your team gain simple and practical implementation skills, which builds confidence.

You and your team decide on the extent of service delivery you are comfortable with.

Start to build linkages between diabetes interventions to maximise your reimbursed opportunities.

Your team learns to maximise retail categories in supporting diabetes services.

Access to online tools and resources needed to supportservice delivery.

When ready, you and your team can access and deliver certified diabetes services and programs which support your customers living with diabetes.

You are not alone – have support and mentorship from pharmacists experienced in diabetes service delivery.

As part of the KnowDiabetes Professional Program, you will also have access to a network of allied healthcare professional for professional referral, when necessary

All of this at your fingertips through the use of your existing pharmacy technology.
Talk to us now on how to become a diabetes health hub to better support your customers living with diabetes.

KnowDiabetes – Enabling Access to Diabetes Experts & Services